Return Policy

We want you to feel good about every order. If something isn't working out, here's how returns and exchanges work.

30-Day Money Back Guarantee

If a product isn't the right fit for you, contact our team within 30 days of your delivery date so we can discuss the next best steps. We're happy to work with you to make sure you're satisfied.

Exchanges

Exchanges are only offered if the original product is defective, has been opened, and you have your receipt, within the 30-day return period from your original purchase date.

Wrong or Missing Items

If you received the wrong item, are missing items, or had any issue with your delivery, let us know within 15 days of your order date and we'll get it corrected. Email us at hello@blackgirlvitamins.co.

Damaged or Defective Products

Please inspect your order as soon as it arrives. If the seal is broken, the product is damaged, or you received the wrong item, contact us immediately and send a video and photos of you opening the package. Do not consume the product if it's damaged, unsealed, or appears tampered with.

Subscription Orders

Refund and cancellation requests for subscription orders must be made at least 7 business days before your next scheduled ship date. If a cancellation is requested less than 7 business days before your ship date, we're unable to cancel or issue a refund for that order.

Questions?

Reach out anytime at hello@blackgirlvitamins.co and we'll help you sort it out.