ABOUT US

Yes, we are proud to confirm that we are a 100% Black-owned company. Our business is co-owned by brothers and sisters who work together to promote health and wellness within our community. Maxine, one of our co-founders, serves as the face of the company due to her personal experience with vitamin deficiency that inspired the creation of our brand. To learn more about our story and our owner, please visit: https://blackgirlvitamins.co/pages/our-story We enjoy connecting with our customers through meet-ups, events, podcasts, and more. To stay updated on our activities and join us, follow our social media accounts, especially our Instagram: https://www.instagram.com/blackgirlvitamins/

PRODUCT

Most of our supplements are vegetarian. Our Hair Skin and Nails and Collagen are not vegetarian. Please look at the product description for more details

Hi, we strongly recommend checking with your doctor first before trying our vitamins if you have a medical history and are taking daily medications. Your health and safety are our top priority!

We recommend that pregnant women consult a physician before using Black Girl Vitamins or any dietary supplement to ensure safety for both mother and baby.

Hi! We strongly recommend discussing your vitamin intake with your doctor while breastfeeding to ensure both your and your baby's safety. Take care!

Yes, absolutely! Our BGV products are designed to be used together to help you achieve your personal health goals. To get the most out of your gummy vitamins, spread the intake of all vitamin types throughout the day after meals - just remember to avoid taking D3 and Once a Day before bedtime, as they are energy boosters.

If you don't like pills, blending them with smoothies is a great option! Alternatively, we recommend trying our delicious gummy vitamins for a hassle-free daily dose of essential nutrients.

All our products at Black Girl Vitamins are dairy-free and do not contain any milk.

Our vitamins are for everyone, but we specifically focus on addressing the deficiencies common among black women. Feel free to try them out!

To fully experience its benefits, remember to take your vitamins consistently for 3-4 months and follow the dosage instructions to experience their full benefits. Monitor your levels, improve your diet, and engage in light exercise for the best results. Enjoy your journey!

Our vitamins are designed to support energy levels and overall wellness at any age. We encourage you to check out our numerous positive reviews (https://blackgirlvitamins.co/pages/reviews), particularly from customers in their 60s and beyond.

Our vitamins are mostly available only in gummy form, and they're vegan-friendly and halal certified. Except for the hair, skin, and nails. Currently, we offer softgel in our omega 3 and pill form in our Sea Moss, Once a day multivitamin and Cholesterol products. Check them out here: https://blackgirlvitamins.co/collections/all-products We hope you enjoy them!

Hi, thanks for reaching out! Sleepiness can vary depending on how long you've been using the vitamins. Consistent use for 3-4 months may yield better results. We recommend getting your levels checked for any additional vitamin deficiencies that could affect your mood and health.

Hello there! I'm excited to let you know that we do ship worldwide as long as USPS or UPS is available in your location. You're welcome to browse our amazing collection of products at https://blackgirlvitamins.co/collections/all-products. To check if we ship to your address, simply input your information during the checkout process.

Hi! Our supplements are made in an FDA-approved facility and meet all quality inspections. For more info, visit https://www.fda.gov/consumers/consumer-updates/fda-101-dietary-supplements..

Hi, yes, you can take all 6 vitamins together, just follow the recommended dosage and spread them throughout the day. However, as personal advice, it's best to assess your needs and focus on taking the essential vitamins first, then gradually switch to others. Our pre-bundled sets are designed to be taken together for your convenience.

Hi! While it's true that aging effects manifest later in life, collagen can benefit people of any age. Starting supplementation in your early 20s, especially with a strenuous lifestyle, can promote cardiovascular health and maintain the structural integrity of organs and arteries. 😊

SHIPPING & FULFILLMENT

Please allow 1-3 business days to process your order.. Once the order has been placed, you will receive a confirmation number via email within this time frame. If you placed and order and did not receive a confirmation number, be sure to contact us at hello@blackgirlvitamins.co.

Once your order is processed, you can expect it to be shipped within 3-7 business days (typically extended during peak holiday seasons. Once the order has been shipped, you will receive a tracking number via email.

Due to the high volume of orders processed daily by our fulfillment team, we are currently unable to edit order details once your purchase has been submitted.

You will automatically receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. It will be emailed to the email address you provided when making your order. If you cannot find any notification emails in your regular inbox, we recommend checking for an overzealous spam filter before reaching out to hello@blackgirlvitamins.co.

If you've noticed an error in your shipping address, please don't worry. We're here to help you sort it out. Kindly email us at hello@blackgirlvitamins.co with "Urgent - Address change" in the subject line and include your order number and the correct shipping address. We will do our best to accommodate your request as quickly as possible. However, please note that we have a very small window to make order edits, so it's important to double-check your address before placing an order. If you've already sent an email, rest assured that we've received it and will assist you shortly. There's no need to send multiple emails.

We're unable to edit the items in an order or cancel an order once it has been processed. However, please contact us here hello@blackgirlvitamins.co — while we cannot guarantee any changes or cancellations, we will work to best help in accommodating your request!

REFUNDS & EXCHANGES

We understand that sometimes a product may not be the perfect fit for you, and we're here to help. If you've tried a product and it didn't meet your expectations, please contact our team within 30 days of your delivery date so we can discuss the next best steps. We're more than happy to work with you to ensure your satisfaction! To be eligible for a return, kindly ensure that the item is in the same condition as you received it, unworn or unused, with tags, and in its original packaging. Don't forget to have your receipt or proof of purchase handy as well. To initiate a return, simply reach out to us at hello@blackgirlvitamins.co, and if your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without first requesting a return will not be accepted. Exchanges will only be offered if the original product is defective, after opening, with receipt, and within the 30-day return period from the original date of purchase.

If you received the wrong item(s), are missing items, or if there was an issue with your delivery, please let us know within 15 days of your order date, and we'll work to correct the problem! You can contact us at hello@blackgirlvitamins.co

PAYMENTS AND DISCOUNTS

We offer 3 convenient payment options: PayPal, Google Pay (credit/debit card), and Shop Pay(installment). Feel free to choose the one that suits you best.

Discount codes can be applied to one-time orders in checkout - just add the discount on the first page of checkout (after the cart page). You can apply one code per order! Please note: only one discount code or rewards redemption is applicable per order. Discount codes cannot be combined with other offers or codes. *Exclusions apply: Subscription orders and sale items are not eligible for discounts. Discount codes are limited to one use per customer.

Discount codes may be applied to one-time orders. If you’re having trouble, here are a few things to consider:


  • You can only use one discount code per order
  • Rewards points cannot be combined with a discount code
  • Sale products & special priced products are not eligible for further discounts
  • Subscription orders are not eligible for further discounts

Our products are not eligible for HSA or FSA funds. We're sorry about that! We recommend checking with your HSA/FSA provider for more information regarding eligible HSA/FSA products.

Right now the only ongoing discount we offer is through our subscription program. Save 15% (plus free shipping for orders $55 or more) on all future orders when you subscribe to your favorite products. You can learn more about subscriptions here. Do check back on our Facebook and Instagram, because that is where we would announce any special offers.

We currently do not offer samples, but we offer discount code for first time customer. Just enter your email address once prompted to receive the discount code via email. Additionally, do check back on our Facebook and Instagram, because that is where we would announce any special offers.

SUBSCRIPTIONS

To subscribe to a product, you will need to first make sure that you are signed in to https://blackgirlvitamins.co/. Once signed in, navigate to the desired product page https://blackgirlvitamins.co/collections/all-products. Once you have selected the size of the product you wish to purchase, you will select “Subscribe & Save” and adjust the subscription frequency to your liking. You can repeat this process for multiple items on one order prior to checking out.

Yes! You may have as many products as you’d like on one subscription.

We do require any changes or cancellations made at least 7 business days prior to your next order date. Please note, and this is important, if you wish to cancel an order less than 7 business day prior to you ship date, Black Girl Vitamins is unable to cancel or issue a refund. Subscription cancellation policy is being sent after every purchase via email along with their order details, reminding them that they should request any modification and cancellation atleast 7 business day before charged date. That being said, this is sent as a courtesy and it is ultimately the customer's responsibility to track their own subscription.

Subscriptions are automatically canceled once payment fails to be processed. Please email us at hello@blackgirlvitamins.co to reactivate your account. You will then be able to update your payment information accordingly!

We are so sorry to hear that you are having this experience. Please email us at hello@blackgirlvitamins.co for an estimate on when this product is back in stock and to see what product may be a good substitute in the meantime.

Yes, unfortunately when one item on a subscription order is out of stock, the entire order will be held until all products on the order are back in stock. If you’d like to receive the remainder of your order, please feel free to email hello@blackgirlvitamins.co.

Please visit this link: https://blackgirlvitamins.co/apps/retextion#/login. Once signed into your account, select the tab labeled “Subscriptions”. From here, select “Edit Subscription” under your active subscription. Now that you are viewing your subscription, select the pencil icon next to the field labeled “Delivery Address”. Update your address accordingly and be sure to “Save” your updates prior to exiting the screen. Please note that all alterations to shipping addresses for recurring orders need to be made at least 7 business day prior to the scheduled ship date. It is the customer’s responsibility to ensure that their address is properly updated prior to their order being processed. Orders that have not been updated and have been issued to a previously entered address will be refunded once the product has been returned to sender.

Once signed into your account, select the tab labeled “Subscriptions,” and, from there, choose “Edit Subscription” under the active subscription you wish to adjust. Now that you are viewing your subscription, click on the current frequency listed next to the field labeled “Frequency” and update your frequency accordingly. Be sure to select “Save Changes” to save your modifications. Note that this will update your frequency - not your next order date. To update your next order date, you will then need to select the date next to the field titled “Next Shipment,” and then proceed to alter your next order date. Click “Save Changes'' to complete this process.

Once signed into your account, select “Manage Subscription”. Now that you are viewing your subscription, select “Manage” and “Change Upcoming Order Date”. Click “Okay” to save your changes.

Once signed into your account, select “Manage Subscription”. Now that you are viewing your subscription, select “Manage” and “Cancel Subscription”.

If a subscription is canceled after an order is processed, that order will still be shipped out. Per our subscription policy, we require a minimum of 7 business days for any modifications or cancellations. Feel free to contact us at hello@blackgirlvitamins.co for more information.

You can easily update your credit card information by visiting this link: https://blackgirlvitamins.co/apps/retextion#/login.

REFUND POLICY & 30 DAY MONEY BACK GUARANTEE

Click here (https://blackgirlvitamins.co/policies/refund-policy) to view the full policy.