Frequently Asked Questions

ABOUT US

Is this company Black owned?
Yes, we are 100% black-owned, based in Chicago, IL. Feel free to check our story at https://blackgirlvitamins.co/pages/our-story


PRODUCT

Are Black Girl Vitamins vegetarian?
Most of our supplements are vegetarian. Our Hair Skin and Nails and Collagen gummies are not vegetarian. Please look at the product description for more details

Can I take the supplements when I am pregnant?
While some supplements can be beneficial during pregnancy and breastfeeding, it's always best to consult your doctor before taking any, as certain ones may not be suitable. Stay safe and healthy!

Can I take multiple BGV products in combination with one another?
Yes, absolutely! Our BGV products are designed to be used together to help you achieve your personal health goals. To get the most out of your gummy vitamins, spread the intake of all vitamin types throughout the day after meals - just remember to avoid taking D3 and Once a Day before bedtime, as they are energy boosters.

I don't like pills what can I do?
If you don't like pills, blending them with smoothies is a great option! Alternatively, we recommend trying our delicious gummy vitamins for a hassle-free daily dose of essential nutrients.

Is Black Girl Vitamins dairy-free?
All our products at Black Girl Vitamins are dairy-free and do not contain any milk.

Do these only work for women? Can men benefit from taking these as well?
Our vitamins are for everyone, but we specifically focus on addressing the deficiencies common among black women. Feel free to try them out!

How long do you have to take them before you feel different?
To fully experience its benefits, remember to take your vitamins consistently for 3-4 months and follow the dosage instructions to experience their full benefits. Monitor your levels, improve your diet, and engage in light exercise for the best results. Enjoy your journey!


SHIPPING & FULLFILLMENT

How long will my order take to ship?
Once your order is processed, you can expect it to be shipped within 3-7 business days (typically extended during peak holiday seasons). Happy shopping!

How do I track my order?
You will automatically receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. It will be emailed to the email address you provided when making your order. If you cannot find any notification emails in your regular inbox, we recommend checking for an overzealous spam filter before reaching out to hello@blackgirlvitamins.co.

How can I edit my shipping address?
If you notice an error on your shipping address after your order has been placed, please contact us via email at hello@blackgirlvitamins.co with “Urgent - Address change” in the subject line. We will help you out. (No need to email multiple times–even if the order ships out to the original address used. We’ve got your back.)

REFUNDS & EXCHANGES

How can I get a refund if I am not happy with my vitamins?
We're here to help! Simply send an email to hello@blackgirlvitamins.co and we'll respond within 24-48 hours to assist with your refund.